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Frequently Asked Questions
Answers about bookings, quotations, OTP verification, product orders, and EMI requests.
Frequently Asked Questions
Quick answers for the most common questions about booking, quotations, delivery, and account support.
Booking and quotations
How do I book a service?
Choose a category or service, review the details, select your slot, and confirm with OTP if required.
Why do some services show quote-based pricing?
Inspection-first jobs need technician review before final pricing can be confirmed.
Can I choose a city and area?
Yes. Service and product flows use structured city and area selection for supported coverage zones.
Orders and EMI
Can I order products directly?
Yes. Products follow a dedicated cart and checkout flow, separate from service booking.
Is every product eligible for EMI?
No. Only selected products that are marked EMI-enabled from admin are shown in EMI flows.
What happens after an EMI request?
Your request is captured for review along with product, tenure, down payment, and contact details.
Accounts and support
Guest orders can create or link an account after OTP verification.
You can track booking, order, and follow-up status from the account area when available.
Support can assist with provider coordination, order issues, and booking changes.