LEGAL
Terms of Service
Platform terms for using ECRC Care bookings, quotations, product orders, and provider workflows.
Terms of Service
These terms apply to customers, providers, and other users interacting with the ECRC Care website and its ordering or booking features.
Using the platform
Accurate information
Users must provide correct contact, location, product, and service details when placing a request.
Account security
Users are responsible for maintaining the confidentiality of login credentials and OTP verification codes.
Workflow compliance
Quoted jobs, scheduled visits, order reviews, and EMI submissions may require additional verification.
Operational conditions
Availability can vary by city, area, category, stock, and provider coverage.
Some services require inspection before labor or parts pricing is finalized.
Selected product and EMI flows may require manual verification before confirmation.
Abuse, fraud, or misuse of the platform may result in cancellation or suspension.