How to prepare your air conditioner before a technician visit

Before the team arrives

Clear access around the indoor and outdoor unit, keep the remote available, and note any sounds, leakage, cooling delay, or error codes. These details help the technician diagnose faster and reduce repeat visits.

Quick customer checklist

• Confirm the selected city and service area during booking.
• Keep a photo of the AC label or model number if available.
• Share whether the issue is cooling, water leakage, noise, smell, or power related.
• Keep pets and fragile items away from the work area.

After inspection

If extra parts or out-of-scope work are needed, ask for the quotation details before approving the job. ECRC Care keeps the booking, quotation, and follow-up notes connected to the same request.